SWARNA DPDPHQ PRODUCT
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DPDP/HQ · LOCAL INDEX

Go directly to the work.

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A DPDPHQ PRODUCT

Data flows.
Consent should follow.

A customer gives permission for a specific purpose at checkout. Their phone number may then appear in CRM, POS, spreadsheets and messages. That permission is not a blank cheque. When they withdraw a choice or ask for deletion, SWARN is being built to make the follow-up work visible.

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Product in development. Register interest for early-access updates.

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START WITH THE TOOLS YOU KNOW

One customer.
Several copies.

One customer can appear on a bill, in a CRM, in a spreadsheet and in a support message. Changing one record may leave the others unchanged. Choose a tool to see the questions SWARN is being designed to surface.

Static example shown. Enable JavaScript to explore the other everyday-tool examples.

THE TOUCHPOINTBillingTallyPrime · Vyapar CSV · BUSY
SWARNSystems + inventory
An invoice carries more than a total.

What did the customer give these details for?

A phone number may support a receipt, a follow-up or a later campaign. Those uses need to stay distinguishable.

Identify the fields and their purpose
Roadmap illustration · Being built — not available yetView integration status

A LOOK INSIDE SWARN

One view of the work
still in motion.

This fixed design study brings together the systems, inventory, requests, audit and reports modules already present in SWARN. It shows the intended experience, not a live customer workspace.

SWARN / WORKSPACE PREVIEWILLUSTRATIVE

Static systems example shown. Enable JavaScript to explore requests and evidence.

SWARN WORKSPACE STUDYILLUSTRATIVE INTERFACE
OPERATIONAL VIEW / SAMPLE

Welcome to a clearer picture.

One record. A visible path.

Illustrative workspace
01 / FIND THE SOURCE

Know where a record began—and where it went.

Source systemFixed exampleField inventoryTeam decisionReview pathNeeds evidence
01
Customer systemLocate the first collection touchpoint
Sample
02
Field inventoryReview purpose, access and destination
Sample
03
Data flowMake unknown hand-offs visible
Sample

The current SWARN product has systems and inventory modules. This is a sample presentation, not a connected workspace.

VIEW 01 / 03

A visual interpretation of existing SWARN modules using fixed examples. No customer account, provider connection or legal result is shown.

Fixed examples only. No customer data, provider connections, or backend product activity.

FROM QUESTION TO RECORD

From a question
to an accountable answer.

01

Map the systems.

Identify where information starts, which tools hold it, and who owns each hand-off.

02

Keep the context.

Carry the source, purpose and unanswered questions alongside the record.

03

Resolve the request.

Show the owner, the action taken and every downstream step still open.

04

Preserve the record.

Keep decisions beside the evidence a team will need to review them.

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Illustrative touchpoints, not customer locations.
© OpenStreetMap contributors · Boundary source (pinned)

MADE FOR THE WAY INDIA WORKS

Built around the tools
already in the business.

Billing, CRM, payments, commerce and messaging are where customer work already happens. SWARN is being designed around those familiar systems and the hand-offs between them.

The integration work is in development. You can explore the intended paths and their current boundaries today.

Explore the integration roadmap

Customer data. Clear responsibility.

Bring the trail into view.
Then decide what comes next.

Understand the DPDP framework